Collection: Delivery and Cargo
Shipping Process
- Your purchases made on our website between 14:00 on weekdays and 12:00 on Saturdays are shipped the same day. Your purchases made after 12:00 on Saturdays are shipped to you on the next business day.
- Due to busy periods, cargo companies have quotas has started to be implemented. Even if our company delivers the cargo during the periods when quota is applied, cargo companies cannot provide the cargo exit time due to quota. The cargo is exited according to the order of arrival.
- Due to the intensity during campaign periods, cargoes may not be sent on the same day. Shipments are made as quickly as possible according to the order order.
- There may be delays in shipping on Mondays due to the busy weekdays. Delayed orders are delivered to cargo the following day.
- Shipping costs are covered by our company. If you are asked for a fee, it is sufficient to contact our company.
- If you shop with the cash on delivery option, our shipping is free, but an additional 60₺ will be charged as cash on delivery.
- After you make your purchase, the stages of your order are sent to the e-mail address you provided when registering on our site.
- After your order is shipped, your order tracking number is sent to your mobile phone via SMS. The incoming message includes a link to the relevant cargo company. You can check where your cargo is by clicking on the link.
- Our company ships via domestic cargo.
- The cargo sent to you is insured. When receiving your cargo, be sure to check the product sent and receive it. If the product is damaged, be sure to have a damage report prepared and do not accept the product. Products for which a damage report is not prepared are no longer our company's responsibility. If you notify us of a new product instead of the damaged product for which a damage report is prepared, a new one will be shipped to you immediately free of charge.
- Public holidays and adverse weather conditions may cause delays in the delivery of your cargo.
- Our company does not ship cargo on Sundays and public holidays.